Magic*Touch.

Free, 24-hour audio response telephone service

(904) 777-6001 or 1 (800) 235-6289 (toll free)

(TDD Service for hearing and speech impaired (904) 908-2420 or 1 (888) 529 6289 (toll free)


The Magic*Touch Menu will allow you quick access to the information you need to help you perform transactions and inquiries on the system. In addition, a Magic*Touch voice will easily assist you through the process, step-by-step, if you don’t have the Magic*Touch written information at hand.

Getting Started:

Have your Member Number and PIN (your Magic*Touch Pin, not your debit card PIN) ready. At any point, if you want to:
  • Transfer to a VyStar Member Service Representative - Press 0
  • Return to the Previous Menu - Press 9
  • End your call - Press #
If you do not have a Personal Identification Number (PIN) or your Member Number, contact VyStar’s Call Center at (904) 777-6000
or 1 (800) 445-6289, option 1 or visit a branch.

Magic*Touch Menu Information

key-1

Account Information

1- Checking, Money Market Checking

2- Savings,  Money Market Savings, IRA

3- Loans

4 - Certificates

5- Credit Cards

key-2

Transfer funds between your VyStar Accounts

TRANSFER FUNDS FROM:

1 - FROM Checking or Money Market Checking

2 - FROM Savings or Money Market Savings

3 - FROM Home Equity or Sig Line of Credit

TRANSFER FUNDS TO:

1 -TO Checking or Money Market Checking

2 -TO Savings or Money Market Savings

3  -TO Loan

4 - TO VyStar VISA Card

key-3

Make a VyStar payment using an account at another financial institution

key-4

Estimated loan payment calculations

1 - Consumer Loan

2 - Mortgage Loan

3 - Other Loan

key-5

Re-order checks

key-6

Change PIN on your card

key-7

ATM Card Maintenance

1- Cancel ATM Card

ATM CARD STATUS

1, 1 - Lost

1, 2 - Stolen

1,3 - Close

key-0

Speak to a Member Service Representative

P.O. Box 45085 | Jacksonville, FL 32232
904-777-6000 | 800-445-6289